Our team
is part of your team.
Implement / Manage / Elevate
We are a creative e-commerce and digital marketing agency. Our skills and expertise lie in all things digital; online, mobile, social and search.
We are passionate about the transformative effect our experience has on our clients; making a dramatic impact on reach, growth and ROI. Over the years we have narrowed our focus and now concentrate on partnering with brands operating in the luxury interior fixtures & fittings market. A market where leveraging our considerable experience, has delivered exceptional results.
Collaborating for Digital Success
When you choose to work with us, we embark on a collaborative journey to create, design, and produce truly memorable digital content and experiences.
Our process is built on feedback, milestones, and, most importantly, listening to your needs. We challenge ourselves to fully understand your organisation, its values, culture, and working practices.
Understanding Your Organisation
To provide the best possible service, we want to know everything about your organisation. By better understanding your values, culture, and working practices, we can ensure that our strategies align with your brand identity and goals.
We believe that this comprehensive understanding is the foundation of a successful partnership and will in time allow us to successfully predict what’s important to you and your team.
Setting the Stage for Success
Depending on the complexity or restrictions of the job in hand we might only plan the initial stage with an agreed framework of what’s to come or we may jump in and plan the entire project. Restrictions on time or budget are often drivers of a more agile, stage driven planning process. But also opportunity and expediency can impact on what needs to be achieved and by when.
Nonetheless all our projects, small or large will kick off with a planning stage which completes with an agreed scope of work and project outline.
Engaging, Intuitive, and Functional
The design stage is at the very heart of what we do. From developing an appropriate navigation style, page layout, buttoning and interactive convention to the way the content repurposes for mobile and tablet users are all intrinsic to our design ideas and approach.
All our design work goes through a series of iterations, we design and present, accept feedback and revise and present until we’ve got a set of designs and prototypes that deliver on each objective.
Transparent and Collaborative Development Cycle
Depending on the project or campaign our development cycle will be the realisation of the design prototypes. Each development will be broken into a number of tasks and stages; both of which include regular touch points and agreed milestones.
You’ll be able to review progress and hours committed on a weekly basis and work hard to ensure our work-flows are transparent and collaborative, ensuring that you can be involved at each key stage and milestone.
Measuring Success to Drive Improvement
Reporting is a critical factor in all our projects. From the planning stage, we define clear reporting and evaluation criteria to track progress and measure success.
By analysing data and performance metrics, we can identify areas for improvement and make data-driven decisions. So data harvested on engagement built from increased visitor interactions, an increase in sign-ups to an offer or service or more products or downloads sold, all feed into continuous improvements.